- “Account” – a user profile including login credentials and submitted personal data
- “Content” – any material (text, video, audio, software, etc.) available on this Website
- “Cookie” – a small file placed on your device for analytics and experience optimisation
- “Data” – any information you submit or that is collected during your use of this Website
- “Janki Foundation Online Learning” – the learning platform operated on behalf of The Janki Foundation for Spirituality in Healthcare
- “Service” – the courses, resources, and systems made available on this Website
- “System” – communication tools (e.g. contact forms, forums, chat features)
- “User” – any individual accessing this Website
- “Website” – www.jfonlinelearning.org and any approved subdomains
We may collect the following data:
- Full name
- Date of birth
- Job title and profession
- Email address and phone number
- Postcode and preferences
- Payment information (via secure third-party providers)
- IP address, browser type, operating system (automatically collected)
- Page activity and referring URLs
- Cookie data (see Section 10)
We use your data only as permitted under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, including:
- Setting up and managing your user account
- Providing course access, materials, and certifications
- Communicating relevant updates and support
- Sending promotional emails (only if you opt in)
- Conducting internal analytics and service improvement
- Complying with legal and financial regulations
We do not share your personal data with unrelated third parties without consent. Some third-party service providers may access minimal data to provide core services, subject to appropriate safeguards.
We retain personal data only as long as necessary for the purposes outlined above or to comply with legal, tax, or reporting requirements. Course records may be retained for audit purposes.
We use the following third-party services:
- Payment processors (e.g. Stripe, PayPal)
- Email communication tools (e.g. Mailchimp)
- Analytics platforms (e.g. Google Analytics)
- Learning platform hosting providers
These services are bound by data protection agreements and are only given access to what they strictly need.
If the platform is restructured or acquired, relevant data may be transferred to the successor entity. You will be notified in advance and may request data deletion before transfer.
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request transfer of your data (data portability)
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, email info@jankifoundation.org. We will respond within one calendar month.
You may log into your account to view or update your personal information and preferences. You may also contact us to request changes or deletion.
We employ security measures including:
- SSL encryption
- Role-based access controls
- Encrypted backups
- Staff training in data protection and confidentiality
This Website uses cookies including:
- Essential cookies – necessary for site functionality
- Performance cookies – collect anonymised usage data
- Functional cookies – store preferences
- Marketing cookies – (if used) display relevant content or promotions
You can disable cookies via browser settings. See your browser's help section for more detail.
This Website is managed by:
The Janki Foundation for Spirituality in Healthcare (Charity No. 1063908)
7 Kenton Court, Kenton Road, Harrow, HA3 8AQ, United Kingdom
info@jankifoundation.org
+44 (0)20 8459 1400
We may update this policy periodically. Changes will be posted here. Continued use of the Website implies agreement with the updated policy.
